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Together, we undertook a strategically important project to redesign the way services are provided in our laboratories. ROI consultants understand how to structure processes and make them efficient, and they quickly fit in with the team. Particularly worthy of mention is the way knowledge gained from the manufacturing industry was successfully applied to the processes of a services company.
Joachim Birnthaler, CEO, TÜV SÜD Product Service GmbH, Munich

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